Privacy Policy
Effective Date: 20-01-2025
At Sharksense Brands Pvt. Ltd., we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our design, marketing strategy, and video production services. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our services:
- Personal Identification Information: This may include your name, email address, phone number, company name, and job title.
- Project Information: Details about your marketing strategy, design preferences, video production requirements, or other project-related information you share with us.
- Payment Information: Credit/debit card details, billing information, and payment history when engaging in transactions for our services.
- Technical Data: IP addresses, device types, browser types, operating systems, and other technical information gathered when you visit our website or use our online tools.
- Usage Data: Information about how you interact with our website, such as which pages you visit and how frequently you visit them.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: To deliver design, marketing strategy, and video production services to you, including project planning, execution, and delivery.
- To Communicate: To send you project updates, proposals, invoices, and other essential communications regarding your services.
- To Improve Our Services: To analyze customer feedback and improve the design, marketing, and video production services we offer.
- To Personalize Your Experience: To tailor our offerings based on your preferences and to enhance the overall user experience on our website.
- Marketing and Promotions: With your consent, we may send you newsletters, special offers, or other promotional content related to our services.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, track website activity, and ensure smooth functionality. You can control the use of cookies via your browser settings, but disabling cookies may affect the performance of certain features on our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with third parties under certain circumstances, including:
- Service Providers: We may share information with vendors, contractors, or partners who assist us in delivering our services (e.g., payment processors, video hosting platforms, email service providers).
- Legal Requirements: We may disclose your information in response to legal requests, such as court orders or subpoenas, or to comply with applicable laws.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable precautions to protect your data, no online system is entirely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data, subject to legal obligations and the nature of our relationship.
- Opt-out: You may opt out of receiving marketing communications at any time by using the unsubscribe option or contacting us directly.
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our website and services may contain links to third-party websites or platforms, such as social media, content-sharing sites, or external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing your personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will post the updated policy on our website with a new effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:
Sharksense Brands Pvt. Ltd.
Email: Info@sharksense.in