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Terms of Service

Effective Date: 20-01-2025

Welcome to Sharksense Brands Pvt. Ltd. ("we", "our", "us"). By using our website, services, or engaging with us for design, marketing strategy, and video production services, you agree to the following Terms of Service. Please read these terms carefully before using our website or services.

1. Acceptance of Terms

By accessing or using the services provided by Sharksense Brands Pvt. Ltd., including our website (www.sharksense.in) and any associated services (the "Services"), you agree to be bound by these Terms of Service. If you do not agree with any of these terms, you must not use our Services.

2. Services Provided

Sharksense Brands Pvt. Ltd. offers a range of services, including but not limited to:

  • Design services (branding, graphic design, web design, etc.)
  • Marketing strategy services (digital marketing, advertising campaigns, SEO, etc.)
  • Video production services (concept creation, filming, editing, and production)

The details and pricing of each service will be outlined in individual contracts or service agreements.

3. User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate, current, and complete information as required for the use of our services.
  • Use our Services in compliance with applicable laws and regulations.
  • Not engage in any activities that could damage, disable, or impair the functionality of our Services or website.
  • Not use the Services to transmit harmful, abusive, or illegal content.

4. Payment Terms

For certain Services, payment may be required upfront or according to the agreed-upon terms in the contract. All payments must be made in the specified currency and through accepted payment methods.

  • Late Payments: If a payment is not made on time, we reserve the right to suspend or terminate services.
  • Refunds: Refunds are subject to the terms of the service contract and any specific agreements made at the time of purchase. Custom services may not be eligible for a refund once the project has started.

5. Intellectual Property

  • Ownership of Materials: Upon full payment for the Services, you will retain ownership of the final work delivered (e.g., design files, video content). However, Sharksense Brands Pvt. Ltd. retains the right to use the materials for marketing purposes or portfolio display unless otherwise agreed upon.
  • Licensing: For any intellectual property provided by you (e.g., logos, trademarks, etc.), you grant us a non-exclusive, worldwide license to use, reproduce, and display such materials solely for the purpose of providing our Services.
  • Third-Party Content: If third-party content (such as stock images or video clips) is used in any work, you will be responsible for securing the necessary licenses for its use.

6. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the business relationship. This includes, but is not limited to, business plans, strategies, designs, marketing techniques, and project-related details. Confidentiality obligations will remain in effect even after the termination of the business relationship.

8. Termination

We reserve the right to suspend or terminate access to our Services if you violate these Terms of Service or engage in behavior that we deem harmful to our business, reputation, or the operation of the Services.

You may also terminate your contract with us by providing written notice as specified in your service agreement. Termination does not relieve you of your payment obligations for Services already rendered.

9. Limitation of Liability

To the fullest extent permitted by law, Sharksense Brands Pvt. Ltd. will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including but not limited to loss of profits, data, or business opportunities. Our liability, in any case, is limited to the amount paid for the specific service provided.

10. Indemnification

You agree to indemnify and hold harmless Sharksense Brands Pvt. Ltd., its officers, directors, employees, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Services, your breach of these Terms, or your violation of any laws.

11. Changes to the Terms

We may update or modify these Terms of Service at any time. When changes are made, we will post the updated Terms of Service on our website with a new effective date. It is your responsibility to review these Terms regularly. Continued use of our Services after changes to the Terms constitutes your acceptance of those changes.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms shall be resolved through binding arbitration in New Delhi, unless otherwise agreed.

13. Dispute Resolution

Any disputes or claims arising out of or in connection with these Terms shall first be resolved through informal negotiations. If the matter cannot be resolved informally, the dispute shall be submitted to binding arbitration under the rules of the Indian Arbitration Association, in New Delhi.

14. Contact Information

If you have any questions about these Terms of Service or need further information, please contact us:

Sharksense Brands Pvt. Ltd.
Email: info@sharksense.in